Privacy policy

messages.Please read our privacy policy carefully.

Effective Date: 23 April 2026

KhaoPiyo ("we", "our", or "us") operates the KhaoPiyo mobile application, including the Customer App, Restaurant App, and Delivery Partner App.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Phone number
  • Email address (optional)
  • Profile details

b. Location Data

  • Real-time GPS location (for delivery tracking and order fulfillment)

c. Order Information

  • Food orders
  • Delivery addresses
  • Payment details (processed via third-party providers)

d. Device Information

  • Device type
  • Operating system
  • App usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Connect customers with restaurants and delivery partners
  • Provide real-time tracking
  • Improve app performance and user experience
  • Communicate updates, offers, and support

3. Sharing of Information

We may share your data with:

  • Restaurants (to fulfill your orders)
  • Delivery partners (for delivery purposes)
  • Payment gateways (to process transactions)
  • Legal authorities if required by law

We do not sell your personal data to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations.

6. Children's Privacy

KhaoPiyo is not intended for children under the age of 13. We do not knowingly collect data from children.

7. Your Rights

You may:

  • Request access to your data
  • Request correction or deletion
  • Contact us for any privacy-related concerns

8. Third-Party Services

We may use third-party services (e.g., payment gateways, analytics tools) which have their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

10. Contact Us

If you have any questions, contact us at:

Email: hello@khaopiyo.pk
Website: https://khaopiyo.pk